Who We Are
Mission – our mission is in service to your lifestyle and needs as we believe that the home is a sacred place to be respected. We pride ourselves on the empathy, compassion and flexibility we bring to our clients. Part of this New Day is not only changing how home care is delivered, but also getting back to what’s most important – you and your family’s peace of mind
People – The talented New Day™ family is the engine of our success. We invest in robust training across home care delivery, business excellence, and emotional intelligence in order to provide our employees with a deep and diverse skill set. Thanks for inviting us into your home; this duty is our highest honor
Our Process
- Care assessment - NDC provides you with a complimentary care assessment, available either in-home or virtually, where we thoroughly discuss your unique care requirements, direct care worker preferences, and any special considerations. This ensures that we are in sync with the details and expectations of your personalized care plan.
- Care Plan - the care assessment is turned into your own personal care plan which includes preferred days and times of service, the sequence of services needed on those days, additional advice we may provide based on our industry experience.
- Patient Administration - the care plan is formalized and service can begin once we complete a client administration form with your sign off and confirmation of the first day of service.
- Start Service - we completely understand the initial unease of entrusting your beloved family member to a direct care worker who may initially feel like a stranger. Please take comfort in knowing that you'll soon come to see your NDC direct care worker as another cherished member of your family, filled with love and compassion!
Welcome to your New Day!
We’re so happy you considered us for your home care needs. I like to tell everyone our values are literally the FEET that our services run on. The values below breathe life into our tireless operation. Welcome to a New Day™ and know that you are in world class and caring hands!
- Flexibility - For us is the ability to meet you not only where you are but how you are on a given day. We understand life’s hurdles and are here to be with you every step of the way.
- Empathy - we will not hire anyone we wouldn’t feel comfortable with taking care of our loved ones. We prioritized this deep level of relatability in everything we do.
- Endurance - We are in it for the long haul with you and your loved ones. We seek constant feedback and guarantee an unmatched service quality
- Thoughtful - The carpenter that measures more times than cuts is more effective at building stable homes. We devote this level of detail in our planning and day to day execution
